Case Studies

Outcomes our clients tell their boards about.

Real engagements across Healthcare IT, AI, BFSI, SaaS, IT Services, Manufacturing and Logistics. Every program is designed to move the needle on pipeline, meetings and revenue — not vanity metrics.

AI-powered healthcare SaaS accelerates US customer acquisition
Industry
Healthcare
Geography
United States
Engagement
Strategic GTM, Lead Generation & Business Development
Duration
Ongoing

Case Study 01

AI-powered healthcare SaaS accelerates US customer acquisition

The Challenge

A US-focused healthcare technology company offering AI-powered Revenue Cycle Management (RCM) and Non-Emergency Medical Transportation (NEMT) solutions needed to accelerate customer acquisition in a highly competitive market. The company faced challenges identifying qualified buyers, engaging healthcare decision-makers, and building a predictable sales pipeline.

The Sozos Approach

  • Industry-specific market research and ICP development
  • Targeted outreach to healthcare providers, transportation operators, and business owners
  • Multichannel prospecting through personalized emails, cold calling, and LinkedIn
  • Decision-maker engagement, lead qualification, and appointment setting
  • Sales pipeline management and opportunity development

Outcomes

Decision-maker conversations opened
Qualified opportunities created
New accounts acquired

Sozos helped establish a structured customer acquisition engine, generating meaningful conversations with healthcare decision-makers and converting qualified prospects into new business accounts.

The Impact

Sozos enabled the client to accelerate market penetration, strengthen its US sales pipeline, and establish a repeatable business development process.

From Market Entry to Customer Acquisition — Powered by Sozos Global Services.

AI enterprise automation platform cracks US logistics
Industry
AI
Geography
United States
Engagement
GTM Strategy, Enterprise Prospecting & Business Development

Case Study 02

AI enterprise automation platform cracks US logistics

The Challenge

An emerging AI-powered enterprise automation platform sought to expand its presence across the US logistics, transportation, and supply chain industries. Despite offering innovative automation capabilities, the company needed access to senior decision-makers — including CEOs, COOs, CIOs, and technology leaders — to accelerate enterprise adoption.

The Sozos Approach

  • Identified and segmented target accounts across logistics, transportation, 3PL, and warehousing
  • Developed industry-specific value propositions emphasizing AI automation, operational efficiency, and cost optimization
  • Engaged C-suite executives and technology decision-makers
  • Executed personalized outreach through email, cold calling, and LinkedIn
  • Facilitated discovery meetings, product demonstrations, and commercial discussions
  • Built and managed a qualified enterprise sales pipeline

Outcomes

Senior executive conversations opened
Qualified pipeline developed
New enterprise logos secured

Sozos successfully established conversations with relevant enterprise decision-makers, creating qualified sales opportunities and supporting customer acquisition in the competitive US logistics technology market.

The Impact

The engagement helped the client accelerate enterprise market entry, strengthen its sales pipeline, and establish a scalable customer acquisition framework.

Turning AI Innovation into Enterprise Sales Opportunities — Powered by Sozos Global Services.

BFSI technology provider expands across global financial markets
Industry
BFSI
Geography
North America, EMEA & APAC
Engagement
Enterprise GTM, Strategic Account Development & Sales Pipeline Generation

Case Study 03

BFSI technology provider expands across global financial markets

The Challenge

A technology solutions provider specializing in banking technology, cybersecurity, cloud transformation, and enterprise applications wanted to expand its presence across international financial services markets. The primary challenge was engaging senior banking and financial services executives, navigating complex enterprise buying cycles, and generating qualified opportunities for high-value technology engagements.

The Sozos Approach

  • Identifying banks, financial institutions, NBFCs, fintech companies, and insurance providers
  • Targeting CIOs, CTOs, CISOs, IT Directors, and digital transformation leaders
  • Developing account-based marketing and enterprise prospecting strategies
  • Positioning cybersecurity, AI, cloud, and digital transformation solutions around business outcomes
  • Engaging senior stakeholders through personalized multichannel outreach
  • Supporting opportunity qualification, solution discussions, and enterprise sales progression

Outcomes

Executive relationships established
Enterprise opportunities created
New accounts initiated

The engagement established qualified conversations with senior banking and financial services decision-makers and surfaced enterprise opportunities across target markets.

The Impact

A focused enterprise GTM strategy can help BFSI technology providers establish stronger relationships with financial institutions, improve access to senior decision-makers, and develop a sustainable pipeline for high-value technology engagements.

Connecting Technology Innovation with Enterprise Banking Opportunities — Powered by Sozos Global Services.

Mid-market SaaS scales enterprise pipeline
Industry
SaaS
Geography
North America
Engagement
Outbound SDR Program & Enterprise Pipeline Build
Duration
Program-based

Case Study 04

Mid-market SaaS scales enterprise pipeline

The Challenge

A mid-market B2B SaaS company had a strong product-market fit with SMB customers but struggled to break into enterprise accounts. Founder-led selling capped at the top of the funnel, and the in-house SDR team was stretched thin across inbound follow-up and events. Enterprise pipeline coverage was insufficient and win rates against incumbents were slipping.

The Sozos Approach

  • Defined a tight enterprise ICP with specific firmographic and tech-stack triggers
  • Deployed a dedicated Sozos pod focused exclusively on named enterprise accounts
  • Built AI-personalized outbound sequences grounded in prospect-specific pain points
  • Introduced a weekly deal-review cadence between the Sozos pod and the client AE team
  • Instrumented pipeline hygiene with stage definitions, exit criteria, and conversion dashboards

Outcomes

Enterprise meetings secured
Qualified pipeline created
Repeatable motion built

Enterprise pipeline coverage expanded materially and the client closed its first strategic enterprise deals from the targeted account list.

The Impact

The engagement transformed enterprise motion from reactive founder-led selling to a repeatable, metrics-driven pipeline engine the client could scale.

From Founder-Led Selling to a Repeatable Enterprise Motion — Powered by Sozos Global Services.

Healthcare provider enters new US regions
Industry
Healthcare
Geography
United States (Midwest & Southeast expansion)
Engagement
Geographic Expansion GTM & Account-Based Outreach
Duration
Program-based

Case Study 05

Healthcare provider enters new US regions

The Challenge

A regional healthcare services provider was concentrated in a handful of coastal states and wanted to expand into the Midwest and Southeast. The internal BD team had no local relationships, limited understanding of regional payer dynamics, and no repeatable playbook for engaging physician groups or hospital system procurement.

The Sozos Approach

  • Built a prioritized target list of physician groups and hospital systems across the new target states
  • Developed region-specific messaging aligned to each state's payer mix and reimbursement realities
  • Executed multichannel outreach — personalized email, direct dial, and LinkedIn — to CMOs, CFOs, and VPs of Operations
  • Facilitated discovery calls with qualified decision-makers and coordinated clinical-leadership demos
  • Transferred relationship ownership to the client's regional account executives at the opportunity stage

Outcomes

Physician-group conversations opened
Health-system opportunities surfaced
New regions entered

The program opened the door to qualified physician-group conversations and surfaced active health-system opportunities across the target geographies.

The Impact

The client successfully entered new regions with validated demand and a repeatable account-based motion that no longer relied on inbound referrals.

Validated Geographic Expansion Without Burning the Internal Team — Powered by Sozos Global Services.

Applied AI startup builds a repeatable GTM motion
Industry
AI
Geography
North America & EMEA
Engagement
Positioning, Outbound Build-out & Founder Decoupling
Duration
Program-based

Case Study 06

Applied AI startup builds a repeatable GTM motion

The Challenge

A Series-A applied AI startup had strong technical founder-led wins but a messaging crisis — multiple different pitches depending on which founder was in the room. Enterprise meetings all required the technical co-founder, which capped scale. The team needed a GTM motion that didn't require the founder on every first call.

The Sozos Approach

  • Ran a positioning sprint to converge on one crisp enterprise value proposition and vertical-specific cuts
  • Rebuilt outbound sequences with AI-augmented personalization grounded in each prospect's business metrics
  • Trained a dedicated Sozos pod on the technical story to run first-call discovery independently
  • Introduced a tiered meeting playbook: SDR qualifier → AE discovery → founder-led technical deep-dive
  • Instrumented a weekly pipeline review covering message-to-meeting conversion by vertical

Outcomes

Enterprise discovery calls secured
Paid pilots initiated
Founder decoupled from first calls

The founder's calendar reclaimed meaningful first-meeting hours while the enterprise pipeline grew and the first paid pilots signed quickly.

The Impact

The engagement decoupled the founder from the sales cycle and gave the company a scalable GTM motion ready for the Series-B growth story.

A GTM Motion That Scales Beyond the Founder's Calendar — Powered by Sozos Global Services.

Industrial OEM opens distributor partnerships
Industry
Manufacturing
Geography
North America (US, Canada, Mexico)
Engagement
Channel Activation & Named-Account Outreach
Duration
Program-based

Case Study 07

Industrial OEM opens distributor partnerships

The Challenge

A European industrial OEM wanted to grow its North American footprint but had minimal brand recognition and no established distributor network outside the Northeast. The internal team was split between direct sales and channel development with no capacity to pursue new partnerships systematically.

The Sozos Approach

  • Built a prioritized distributor map covering target partners across industrial sub-verticals
  • Developed partner-first messaging emphasizing margin economics, local territory protection, and training support
  • Executed outreach to GMs, VP Sales, and category managers at target distributors
  • Coordinated partner evaluation calls, product demos, and pricing/territory discussions
  • Supported a parallel named-account motion to seed demand with large end-customers

Outcomes

Distributor conversations opened
Strategic distributor wins
Named-account programs launched

The engagement signed new strategic distributor agreements and launched co-selling programs with named enterprise accounts.

The Impact

The engagement expanded the North American footprint from a single-region presence to a tri-country distributor network with validated end-customer demand already in motion.

From One Region to a Continent — Powered by Sozos Global Services.

Commercial bank rebuilds SME outreach
Industry
BFSI
Geography
North America
Engagement
Compliance-Aware SME Outbound & Relationship Development
Duration
Program-based

Case Study 08

Commercial bank rebuilds SME outreach

The Challenge

A commercial bank had a mandate to grow SME lending but relied on branch walk-ins and legacy referral networks. Previous attempts at outbound had been shut down due to compliance concerns around unapproved messaging. The leadership team needed a disciplined, compliance-friendly motion that could generate pipeline at scale.

The Sozos Approach

  • Partnered with the bank's compliance team to co-design pre-approved messaging and disclaimer language
  • Segmented SMEs by sector, revenue band, and primary banking relationship
  • Built sector-specific outbound sequences for manufacturing, professional services, and healthcare SMEs
  • Trained the Sozos pod on bank-specific compliance protocols including call-recording and consent capture
  • Instrumented a monthly audit loop where compliance reviewed sampled outreach for ongoing certification

Outcomes

Treasury conversations opened
Qualified lending opportunities
Compliance-aligned motion

The program generated qualified treasury and lending conversations with a clean compliance record throughout the engagement.

The Impact

The bank gained its first repeatable, regulator-friendly outbound engine — proving that disciplined compliance and outbound growth can coexist.

Growth Inside the Guardrails — Powered by Sozos Global Services.

Fintech engages enterprise insurers
Industry
BFSI
Geography
United States & United Kingdom
Engagement
Account-Based Marketing & Enterprise Insurer Outreach
Duration
Program-based

Case Study 09

Fintech engages enterprise insurers

The Challenge

A specialty fintech selling claims-automation software to insurance carriers had closed early mid-market deals but could not break into top-tier carriers. The buying process required engagement across claims, IT, procurement, and risk — a multi-threaded motion the company had never run before.

The Sozos Approach

  • Built a tier-1 target account list of top-tier insurance carriers across US and UK
  • Mapped buying committees for each account (claims operations, IT architecture, procurement, compliance)
  • Executed role-specific messaging and ABM campaigns targeting multiple stakeholders per account
  • Coordinated executive briefings, technical deep-dives, and procurement discussions in parallel tracks
  • Supported commercial negotiation and multi-stakeholder deal progression

Outcomes

Enterprise insurer meetings
Proof-of-concept engagements
Enterprise contracts signed

The multi-threaded ABM motion unlocked buying committees inside top-tier carriers and converted several into paid proof-of-concept engagements.

The Impact

The engagement proved the fintech could sell into the largest insurance carriers and materially compressed the typical enterprise cycle.

Breaking Into the Top-20 — Powered by Sozos Global Services.

IT services firm enters North America
Industry
IT Services
Geography
United States & Canada
Engagement
North America Market Entry & CXO-Level ABM
Duration
Program-based

Case Study 10

IT services firm enters North America

The Challenge

A mid-sized IT services firm with strong delivery credentials across EMEA and APAC wanted to establish its first North America logos. The leadership had no local sales presence, limited brand recognition outside of specific analyst reports, and a very targeted ICP: BFSI and Manufacturing enterprise buyers with specific technology-modernization budgets.

The Sozos Approach

  • Established a US-time-zone-aligned SDR pod with industry-specialist research support
  • Positioned the firm's EMEA/APAC delivery proof-points as differentiators for cost-sensitive US buyers
  • Executed CXO-level ABM targeting CIOs, CTOs, and heads of digital transformation across named accounts
  • Coordinated executive briefings, analyst-report mentions, and reference calls with existing EMEA customers
  • Supported MSA negotiation and the complex procurement onboarding typical in BFSI and Manufacturing

Outcomes

CXO relationships established
Qualified enterprise opportunities
First North America logos

The firm secured its first North America logos and built a qualified pipeline covering its new-market revenue target.

The Impact

The engagement delivered a validated North America market-entry framework and reference logos the firm now uses as proof-points for all future US expansion.

First North America Logos — Powered by Sozos Global Services.

3PL provider escapes commodity bidding
Industry
Transportation & Logistics
Geography
United States (Retail & CPG verticals)
Engagement
Vertical-Specific Outbound & Direct-Shipper Development
Duration
Program-based

Case Study 11

3PL provider escapes commodity bidding

The Challenge

A regional 3PL was trapped in commodity RFP cycles — competing on price every quarter with razor-thin margins. The leadership team wanted to escape price-only bidding by developing direct relationships with mid-market retail and CPG shippers before RFPs went out, but internal reps were saturated managing existing accounts.

The Sozos Approach

  • Built a target list of mid-market retail and CPG shippers across priority revenue bands
  • Developed vertical-specific messaging around service-level consistency, dedicated fleet, and seasonal flex capacity
  • Executed multichannel outreach to VP Supply Chain, Logistics Managers, and Procurement Directors
  • Positioned Sozos pod conversations ahead of annual RFP cycles — before pricing became the only lever
  • Supported commercial negotiation and multi-year dedicated-capacity contract discussions

Outcomes

Mid-market shipper conversations
Long-term contracts signed
Pre-RFP positioning secured

The 3PL signed multi-year dedicated-capacity contracts outside the usual RFP cycle, at a materially higher average contract value than its historical mix.

The Impact

The engagement transformed the client from a commodity bidder into a strategic logistics partner, with contracts locked in before competitors ever saw the RFP.

Winning Before the RFP — Powered by Sozos Global Services.

Verticals served

Programs delivered across twelve industries.

IT — Products, Services & SaaSAI CompaniesBFSIHealthcareManufacturingTransportation & LogisticsEducation & EdTechReal Estate & PropTechAviation & AerospaceRetail & E-commerceEnergy & UtilitiesMedia & Entertainment

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